FAQ

FAQ

How do I place an order?

The first step is to sign up and login as a member to make a purchase. When you see a styling you would like to purchase, click on ‘Add to Cart’ and continue shopping.

Click on ‘Shopping Cart’ to find your list of items that you have added. When you are ready to complete your purchase, click on “Next Step” and choose your payment method of “Pay Pal” or “Bank Transaction”. Please note that Bank transaction is only available for shoppers within Malaysia.

Can I place an order for sold out items?

Just simply send us an e-mail at armoireapparel@gmail.com and ask! We will attempt to locate your item from another store, and you will be notified on the availability of the selected styling.

What size am I?

Actual garment measurements are listed on each product page in INCH for your reference. Please read through Armoire’s measurement guide. If you require further assistance, e-mail us at armoireapparel@gmail.com and we will get back to you within 24 hours.

How can I place an order for made-to-measure services?

Armoire only provides made to measure services for evening and bridal gowns that are listed within the ‘Women’ section.

You can place made-to-measure order from the following methods:

In-store private appointment

Make an appointment for a private viewing appointment of Armoire exclusive evening & bridal gowns collection.

Armoire Flagship store

76, Jalan Permas 10, Bandar Baru Permas Jaya, 81750 Masai, Johor, Malaysia.

Tel: 07-388 5333 Ext: 227

Online orders

Submit your details at our website or e-mail us at armoireapparel@gmail.com as the team will need exact details to your specific measurements.

Methods to measure will be e-mailed to you for your understanding and record. Once received points of measurement and confirmation, production will commence. An additional RM150 would be charged for the customized order.

Please keep in mind that there will be NO refunds or exchange for sold items, including made-to-measure orders.

How long will it take for made-to-measure orders to arrive?

It would generally take a month or more for custom services.

What should I do if I have enquiries?

We are happy to assist you for any enquiries that you may have.

Please e-mail us at armoireapparel@gmail.com and we will get back to you within 24 hours.

Call and speak to our customer service personnel for further assistance at 607-388 5333 (Ext: 227).