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Please review these questions before submitting an email to our customer support.

FAQ

What is Armoire Campaign?

Armoire campaign "Not just another tee" is a six week cause activation that raises money for the world's greatest causes through the selling of Armoire vintage designed tee.

Every 42 days we partner with a new non-profit organization, raising funds and awareness that these organizations desperately need. Armoire team creates unique vintage artwork prints that we sell exclusively on our website armoireapparel.com for 42 days. For every product sold, we give that campaign's non-profit organization Malaysian Dollars 9.99. E.g. if we sold 1000 "Not just another tee" products, Armoire team would donate Malaysian Dollars 9,990.

 

Where does the rest of the money go towards?

As with any company, for-profit or non-profit, we have operating expenses. Here is a summarized run-down on what the rest of the portion goes towards: Fabric (fair trade), Screen Printing Cost, Shipping & Handling Costs, Cause Cards, Shipping Bags, Care Instruction Heat Seal, Folding & Bagging Fees, Payroll, Rent at our Headquarters, Utilities, Marketing Costs, Legal and Accounting Fees, Artist Fees and many other costs that goes into running an organization.

 

How do I place an order?

The first step is to sign up and login as a member to make a purchase. When you see a styling you would like to purchase, click on ‘Add to Cart’ and continue shopping.

Click on ‘Shopping Cart’ to find your list of items that you have added. When you are ready to complete your purchase, click on “Next Step” and choose your payment method of “Pay Pal” or “Bank Transaction”.  Please note that Bank transaction is only available for shoppers within Malaysia.

 

Can I place an order for sold out items?

Just simply send us an e-mail at online@armoireapparel.com and ask! We will attempt to locate your item from another store, and you will be notified on the availability of the selected styling.

 

What size am I?

Actual garment measurements are listed on each product page in INCH for your reference. Please read through Armoire’s measurement guide. If you require further assistance, e-mail us at online@armoireapparel.com and we will get back to you within 24 hours.

 

How can I place an order for made-to-measure services?

Armoire only provides made to measure services for evening and bridal gowns that are listed within the ‘Women’ section.  

You can place made-to-measure order from the following methods:

  • In-store private appointment

Make an appointment for a private viewing appointment of Armoire exclusive evening & bridal gowns collection.

Armoire Flagship store

76, Jalan Permas 10, Bandar Baru Permas Jaya, 81750 Masai, Johor, Malaysia.

Tel: 07-388 5333 Ext: 227

Monday - Friday | 1030AM - 630 PM

Saturday | 11AM - 8PM

  • Online orders

Submit your details at our website or e-mail us at online@armoireapparel.com as the team will need exact details to your specific measurements.

Methods to measure will be e-mailed to you for your understanding and record. Once received points of measurement and confirmation, production will commence. An additional RM150 would be charged for the customized order.

Please keep in mind that there will be NO refunds or exchange for sold items, including made-to-measure orders.

 

How long does it take to get my Armoire Campaign "Not just another tee" product?

Once your order is placed they are shipped the next working day (provided that it does not coincide with Malaysia public holiday). Time in transit for shipping from our warehouse to your front door can take anywhere from 1 to 3 weeks, depending on Domestic or International customers. Once your package has shipped, your package should arrive within 3 to 7 business days.

 

How long does it take to get my made-to-measure orders?

Once your order is placed they are made the following working day. It would generally take 4 to 6 weeks for custom services. Depending on where your product is being shipped.Your package should arrive within 3 to 7 business days. Kindly note that shipping times vary for Domestic and International customers and would take up to 1 to 3 weeks.

 

What should I do if I have enquiries?

We are happy to assist you for any enquiries that you may have.

Please e-mail us at online@armoireapparel.com and we will get back to you within 24 hours.

Or

Call and speak to our customer service personnel for further assistance at 607-388 5333 (Ext: 227).